You are not immune to a cancellation regarding your flight. The airline has conditions under which you are entitled to compensation. It can reach 600 euros, which is certainly not negligible. Multiple inconveniences must be considered regarding itineraries, accommodations, appointments… If you have to opt for a connection, you will need to revise your entire stay. This is why compensation is essential even if all expenses are covered.
How to obtain compensation?
In some cases, travelers are notified at the last minute. Even if the airline provides you with a replacement flight or a refund, it is still possible to be compensated. This is especially the case during the cancellation of a flight. Professionals like AirHelp assist you throughout all the steps, and it will also be an opportunity to calculate the amount granted.
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- Provide several pieces of information regarding the departure location and destination as well as connections.
- Note the date of travel and choose the flight.
- Then select one of the available situations: the flight was delayed, it was canceled, or boarding was denied.
After specifying all personal data, namely your identity and submitting all documents, you will receive the amount of compensation.
Related reading : How to Fight for Your Rights and Obtain Compensation After a Medical Error?
What are the airline’s obligations?
When the flight is canceled, it is required to offer you a solution as mentioned in European regulations. You will be rerouted to your destination using another flight. The transport conditions must be identical. This requires a new organization, so it is obligated to cover accommodation and meal expenses.
A refund of your ticket may be suggested within 7 days. In this context, you will need to pay for accommodation and food. However, if your flight was canceled less than 14 days before departure, you have the right to request compensation.
What amount is offered by the airline?
Thanks to the form, it will be possible to calculate it accurately, but you can obtain a range based on the characteristics of your flight. For flights of less than 1500 km with a delay of two hours, you will receive 125 euros for example. To benefit from a compensation of 600 euros, it requires a flight outside the European Union of more than 3500 km with a delay of at least 4 hours.
There are other configurations, which is why it is important to gather information in advance to know if your profile is compatible with such compensation. Don’t forget that you have rights that should not be overlooked. In Europe, Regulation (EC) No. 261/2004 establishes common rules regarding compensation and assistance to passengers in the event of denied boarding, cancellation, or significant delay of a flight.
Keep all documents whether they are flight tickets, boarding passes, and correspondence with the airline. They must accompany your request.